Customer Care
SHIPPING & RETURNS
Shipping
Orders are shipped with Hong Kong Post via economy OR tracked standard shipping.
Please allow 1-3 business days for orders to be processed before calculated shipping times go into effect.
Hong Kong Post estimates international delivery to take in between 7 to 14 business days, however we can not guarantee how long it will actually take for your item to arrive due to customs.
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Return & Exchange Policy
Due to hygienic reasons, there are NO returns or exchanges. We apologize for this inconvenience. If your delivery is not identical to your order (wrong product or if a product is missing) due to our oversight, please contact us.
We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back to Nifty Gleams and will incur a reshipment fee.
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